Automation projects that solve real enterprise problems.

Over the years, I've worked on numerous automation initiatives that have dramatically improved operational efficiency, reduced response times, and saved thousands of engineering hours. Here are some of the key projects I'm most proud of—each one solving real problems for Fortune 500 enterprise operations.

  • AI-Powered Email Assistant

    Enterprise-scale AI agent built with Microsoft Copilot Studio and Power Automate that intelligently routes and responds to thousands of email requests. Achieves 94%+ accuracy in incident classification with human-in-the-loop workflow design, reducing response times by 50-60% and automating 60% of routine requests.

    Progressive Insurance

  • Network Access Control (NAC) Automation

    Python-based automation framework leveraging multithreading to deploy Network Access Control across 800+ switches and 34,800 ports. Estimated savings of 1,000+ engineering hours through intelligent automation, automated notifications to Microsoft Teams, and standardized configuration management.

    Python + Ansible

  • Self-Service ACL Playbook

    Ansible automation platform playbook enabling test servers to perform printer testing through self-service ACL updates. Features scheduling constraints for execution outside business hours, change request integration, and automated deployment via Ansible Automation Platform (AAP).

    Ansible AAP

  • AIOps Incident Classification System

    End-to-end AIOps solution integrating Splunk, Dynatrace, and Azure Monitor for AI-powered incident classification and response. Implements alert correlation, noise reduction, and telemetry analysis with predictive analytics to dramatically improve system reliability and operational performance.

    Splunk + Dynatrace

  • Automated Configuration Backup System

    Daily automated configuration backups for 800+ network devices with intelligent retention policies (15-day rolling window). Includes automated lab device configuration restoration using Ansible, ensuring no changes are made when configurations match golden standards.

    Python + Ansible