Professional Services
11+ years of enterprise IT operations and local consulting expertise. Specializing in AI-driven automation, AIOps, and enterprise workflow optimization.
🤖 AI & Intelligent Automation
AI Agent Development
Technologies: Microsoft Copilot Studio, Power Automate, Microsoft Graph API, Azure, Python
- Custom AI agents for enterprise workflows
- Email automation with intelligent routing and classification
- Context-aware LLM integration with business data
- Human-in-the-loop workflow design
- Adaptive card UX development
AIOps Implementation
Platforms: Splunk, Dynatrace, Azure Monitor, Power Automate
- End-to-end AIOps solution design
- AI-powered incident classification and response
- Telemetry analysis and predictive analytics
- Alert correlation and noise reduction
Proven Results:
- 50-60% reduction in response times
- 60% of routine requests automated
- 94%+ accuracy in incident classification
🔧 Automation & DevOps Engineering
Python & Ansible Automation
Skills: Python (multithreading, async), Ansible (playbooks, AAP/Tower), REST APIs, JSON
- Network automation scripts (800+ device deployments)
- Multi-threaded solutions for large-scale operations
- Self-service automation portals
- Configuration management and compliance
- Integration with Teams, Slack, and ticketing systems
Example Projects:
- NAC deployment automation (34,800 ports, saved 1000+ hours)
- Daily config backups for 800+ devices
- Self-service ACL playbooks with scheduling
- Biweekly compliance reporting to Teams
CI/CD Pipeline Development
Tools: Azure DevOps, Jenkins, Git, Ansible, Chef
- Pipeline configuration and optimization
- Infrastructure as Code (IaC) implementation
- Automated testing and deployment workflows
- GitOps best practices
🌐 Network Infrastructure (Background)
Note: While my current focus is AI/automation consulting, I have extensive network infrastructure experience from years of local consulting throughout Northeast Ohio.
Network Services
Equipment: Cisco Catalyst/Nexus switches, Palo Alto firewalls, F5/A10 load balancers
- Rack and stack installations
- Cable management and documentation
- Switch/router configuration (Catalyst, Nexus 9000 series)
- SD-WAN and Meraki cloud-managed deployments
- NAC/ISE implementation
- Firewall management and policy design
Physical Infrastructure
- Equipment installation and cabling
- Data center layout and organization
- On-site troubleshooting and support
- Multi-site connectivity setup
📚 Training & Knowledge Transfer
Technical Workshops
- Python automation (fundamentals to advanced)
- Ansible for network engineers
- API integration and webhook development
- Best practices for network automation
Mentorship
- One-on-one coaching for engineers and interns
- Code review and development guidance
- Hands-on labs and real-world scenarios
- Documentation and KBA development
Cloud: AWS (pursuing certification), Azure
Platforms: Cisco ACI, NSX-T, APIC, DNA Center, Ansible AAP
Monitoring: SolarWinds, Nagios, Splunk, Dynatrace
💼 Engagement Models
📋 Project-Based Consulting
Fixed-scope with defined deliverables:
- Automation implementation projects
- AI agent proof-of-concepts
- Network infrastructure installations
- Platform migrations
🔄 Retainer Services
Ongoing support:
- 24/7 on-call engineering
- Continuous automation development
- Platform maintenance
- Strategic planning
🎓 Training Programs
Customized workshops:
- Half-day to multi-day sessions
- Virtual or on-site delivery
- Hands-on labs included
- Custom curriculum
✨ Why Work With Me?
✓ 11+ years supporting Fortune 500 enterprise environments
✓ Full-stack expertise from physical infrastructure to AI/ML
✓ Automation-first approach (saved 1000+ engineering hours)
✓ Strong communicator with excellent documentation skills
✓ Fast learner adapting to new technologies quickly
✓ Results-driven focus on measurable outcomes
📧 Let’s Connect
Interested in discussing how I can help your organization?
Email: igor@im-ai.tech
LinkedIn: linkedin.com/in/igor-m-20b625102
GitHub: github.com/Melanos
← Back to Home